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Monday, August 18, 2014

Insensitivity

Am I being totally insensitive, or are the people receiving the messages over reacting? 
This is a judgement call at best depending on the gap between the sender and receiver of information.
This exchange with an internal developer earned me a lecture from my boss.


From: B****
Sent: August 13, 2014 14:46
To: D*****
Subject: RE:
[Ticket #******] [intranet page]  scroll issue 07AUG14



Hi D*****,
 [Ticket #******] [intranet page]  scroll issue 07AUG14
Please close this ticket.
In that 
- IE is the ONLY browser in which [intranet page] functions, and that;
- IE is a dysfunctional browser at the best of times – therefore;
- IE is the fifth browser of choice behind Chrome, Firefox, Opera, and Safari.
Instead of trying to make [intranet page] function in real browsers, an effort which could be considered a WOMBAT (Waste Of Money, Brains and Time), my solution is to avoid [intranet page] all together until or unless it becomes absolutely imperative to try to make IE work for me.
Ergo: Please close this ticket.

Perhaps “D*****” has a stock portfolio that includes Internet Exploder, or he only develops programs for IE, but he was so upset about these particular comments he took them to his boss who took them to my boss, who landed on me with both feet to provide a reprimand for being “inappropriate and disrespectful” to a colleague.

POLICY that I apparently violated:
Objectionable conduct and behaviour includes, but is not limited to:
-       conduct by words, acts or omissions, which is disrespectful or harmful to an individual and that is likely to have the effect of creating an embarrassing, intimidating, hostile or offensive environment within the organization and /or is likely to prejudice an individual’s performance, self-esteem or dignity. 

At least I did not tell “D*****” to take IE and shove it up his assets - THAT would have been “inappropriate and disrespectful”!

See I do know the difference :-)


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